Self-Service Customer Portals For Managing Copy Documents & Payments
Allow your customers to access copy invoices and make payments against them 24/7.
Self-Service Customer Portals for Managing Payments & Copy Documents
Empower your customers with our fully customisable self-service portals, designed to simplify the management of accounts and further enhance the customer experience.
With our tailored customer portals, users can easily obtain copy documents, query invoices, and make secure online payments—all without needing to contact your Accounts Receivable team. By streamlining these day-to-day tasks, our portals not only enhance the customer experience but also reduce the administrative burden on your team, boosting efficiency and saving valuable time.
Improve your payment processes and transform your customer service with a portal built to meet your business needs.
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Our customer portals are feature rich with unlimited capabilities depending on your requirements
Online Payments
We can integrate with your chosen payment gateway to enable you to take secure, PCI compliant payments from your customers.
Auto Reconciliation
Transactions can be reconciled with your accounts receivable software in a number of ways to speed up the process.
Copy Documents
Allow your customers to download copy documents including invoices, credit notes and other files you want to provide.
Invoice Querying
Your customers have the ability to query their invoice which will send an email to your team to pick up and deal with.
Telephone Payments
Enabling MOTO payments allows you to take card payments over the phone and record the payment against the relevant invoices.
MI Reporting
See various reports on how your customers are interacting with your portal including document downloads, logins, transaction values etc.
How we work with you
1. Scoping of
Requirements
Firstly we'll work with your team to scope out the requirements for your customer portal to establish what needs to be built, what data is needed and the format of the data.
2. Development & Integration
We'll develop your portal to meet the established requirements, including integration with your data and systems where needed.
3. Launch & Ongoing Support
Your customer portal is launched, and we'll continue to work with you to support your portal and develop additional features as and when needed.
How our pricing works
Setup & Development
A one-off, fixed cost covers the initial scoping, development and setup of your customer portal.
Support & Hosting
A monthly cost to cover the hosting, maintenance and support for your customer portal.
Transaction Fees
A fixed fee per transaction is applied to completed transactions, regardless of value.
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